Terms of Service

Welcome to TangelTop.

These Terms of Service (“Terms”) govern your access to and use of the TangelTop website, online store, products, services, and related features.

TangelTop is a brand owned and operated by Mekyek Global Services Private Limited, a company incorporated under the laws of India (“Company”, “we”, “us”, or “our”).

By accessing our website, creating an account, placing an order, or purchasing any product from TangelTop, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.

1. ELIGIBILITY

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

  • If you are a minor, you use the website with the consent and supervision of your parent or legal guardian.

2. ABOUT TANGELTOP

TangelTop is a fashion and lifestyle brand operated by Mekyek Global Services Private Limited.

All references to “TangelTop”, “we”, “us”, and “our” on this website refer to TangelTop and/or its operating company, Mekyek Global Services Private Limited, as applicable.

3. ONLINE STORE

Our website allows customers to browse and purchase TangelTop products online.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities of products purchased.

  • Restrict sales to certain individuals, locations, or jurisdictions where legally permitted.

  • Discontinue or modify products, services, features, or promotions.

  • Correct pricing, product descriptions, availability, or other website errors.

4. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, specifications, and other information displayed on the website are accurate.

However:

  • Actual product colors may vary depending on your device or screen.

  • Product measurements may have reasonable manufacturing variations.

  • Product images may contain styling or display elements that are not included with the product.

  • Product availability may change without prior notice.

We do not guarantee that the information displayed on the website will always be complete, accurate, or current.

5. PRICING AND PAYMENT

All prices displayed on the website are in Dollar ($), unless otherwise stated.

Prices may include or exclude applicable taxes, shipping charges, or other fees as specifically indicated during checkout.

We reserve the right to change prices at any time without prior notice.

Payment may be processed through third-party payment service providers. By making a payment, you agree to comply with the applicable terms of the relevant payment provider.

6. ORDERS AND ORDER ACCEPTANCE

Submitting an order does not automatically guarantee acceptance of the order.

We reserve the right to cancel or refuse an order where:

  • Product information or pricing contains an error.

  • The product is unavailable.

  • Payment cannot be successfully processed.

  • The order appears fraudulent or unauthorized.

  • The order violates these Terms.

  • We reasonably suspect unauthorized resale or other misuse.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

7. SHIPPING AND DELIVERY

Orders will be shipped to the delivery address provided by the customer.

Delivery timelines displayed on the website are estimates and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Logistics disruptions

  • Incorrect or incomplete customer information

  • Events beyond our reasonable control

TangelTop is not responsible for delays caused by third-party logistics providers or circumstances beyond our reasonable control, except where liability cannot legally be excluded.

8. RETURNS, EXCHANGES AND REFUNDS

Returns, exchanges, cancellations, and refunds are governed by our applicable Return & Refund Policy.

Customers are responsible for reviewing the applicable policy before placing an order.

Certain products may be excluded from return or exchange where permitted by applicable law and as clearly stated on the website.

9. USER ACCOUNTS

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Provide accurate information.

  • Keep your account information updated.

  • Protect your password and account credentials.

  • Immediately notify us of unauthorized access.

We are not responsible for losses resulting from your failure to protect your account credentials.

10. PROHIBITED USE

You agree not to use the website:

  • For any unlawful purpose.

  • To commit fraud or facilitate fraudulent transactions.

  • To impersonate another person or entity.

  • To upload malicious code, viruses, or harmful software.

  • To interfere with website security.

  • To scrape, crawl, copy, or systematically extract website content without written permission.

  • To infringe intellectual property or other legal rights.

  • To harass, threaten, abuse, or discriminate against others.

  • To use the website for unauthorized commercial resale or distribution.

We may suspend or terminate access where there is a violation of these Terms, subject to applicable law.

11. INTELLECTUAL PROPERTY

All content appearing on the TangelTop website, including but not limited to:

  • Brand name and logos

  • Product images

  • Designs

  • Graphics

  • Text

  • Videos

  • Website layout

  • Product descriptions

  • Marketing materials

  • Software and website functionality

is owned by or licensed to Mekyek Global Services Private Limited and/or its respective licensors and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

12. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, payment providers, logistics providers, social media platforms, or other services.

We do not control third-party websites or services and are not responsible for their content, availability, policies, or practices.

Your use of third-party services may be subject to the third party's own terms and policies.

13. USER CONTENT AND FEEDBACK

If you submit reviews, comments, photographs, feedback, suggestions, or other content to TangelTop, you represent that you have the necessary rights to submit such content.

To the extent permitted by law, you grant us a non-exclusive right to use, reproduce, display, publish, modify, and distribute such content for business, marketing, promotional, and operational purposes.

We reserve the right to remove content that violates applicable law, these Terms, or the rights of others.

14. PERSONAL INFORMATION

Your use of our website and submission of personal information is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, process, and protect personal information.

15. ERRORS AND OMISSIONS

The website may occasionally contain typographical errors, inaccurate information, omissions, or outdated information relating to products, pricing, promotions, availability, shipping charges, or delivery times.

We reserve the right to correct such errors and, where legally permitted, cancel or modify affected orders.

16. DISCLAIMER

To the maximum extent permitted by applicable law, the website and its services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available.

  • The website will be uninterrupted or error-free.

  • All information will always be accurate or current.

  • The website will be free from viruses or other harmful components.

  • Products or services will always meet individual expectations.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law.

17. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Mekyek Global Services Private Limited, TangelTop, and their respective directors, employees, officers, contractors, service providers, affiliates, and licensors shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website or products purchased through the website.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

18. INDEMNIFICATION

You agree to indemnify and hold harmless Mekyek Global Services Private Limited, TangelTop, and their respective directors, officers, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable legal expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of applicable law.

  • Your infringement of the rights of another person or entity.

This provision applies to the extent permitted by applicable law.

19. TERMINATION

We may suspend or terminate your access to the website or services if you violate these Terms or applicable law.

You may stop using our website at any time.

Termination will not affect rights or obligations that accrued before termination.

20. CHANGES TO THESE TERMS

We may update or modify these Terms from time to time.

The updated version will be published on this page with the revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

22. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain valid and enforceable to the extent permitted by law.

23. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other policies published on the website, constitute the agreement governing your use of the TangelTop website and services.

24. CONTACT INFORMATION

For questions, complaints, support, or concerns regarding TangelTop or these Terms, please contact:

Mekyek Global Services Private Limited
Brand: TangelTop
Email: tangeltopofficial@gmail.com